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Privacy Policy

Introduction

At LabPro Healthcare, we are dedicated to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you utilize our healthcare services. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, contact information, date of birth, gender, and emergency contact details.

  • Medical Information: Health history, medical records, test results, and treatment plans.

  • Billing Information: Payment details, insurance information, and billing addresses.

  • Usage Data: Information on how you interact with our services, including IP addresses, browser types, and access times.

How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To deliver healthcare services, including diagnostics, treatment, and follow-up care.

  • Billing and Administration: To process payments, manage billing records, and verify insurance coverage.

  • Communication: To contact you regarding appointments, medical results, and other relevant information.

  • Improvement: To enhance our services, conduct research, and improve patient care.

Data Protection and Security

We implement various security measures to protect your information:

  • Encryption: We use encryption technologies to safeguard your data during transmission and storage.

  • Access Controls: Only authorized personnel have access to your personal and medical information.

  • Data Integrity: Regular reviews and updates to our systems and policies to ensure data accuracy and security.

Sharing of Your Information

We may share your information in the following circumstances:

  • With Healthcare Providers: To coordinate and deliver your care effectively.

  • With Insurance Companies: For billing and claims processing.

  • For Legal Requirements: If required by law or to respond to legal processes.

  • With Third-Party Service Providers: Who assist us in operating our services, subject to confidentiality agreements.

Your Rights

You have the following rights regarding your information:

  • Access: You may request access to your personal and medical information.

  • Correction: You may request corrections to any inaccuracies in your information.

  • Deletion: You may request the deletion of your information, subject to legal and regulatory requirements.

  • Opt-Out: You may opt out of certain communications or marketing efforts.

Data Retention

We retain your information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and maintain accurate records of your care.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

  • Corporate Address:1/537 (Awadhpuri), Kharagpur, Lucknow, UP 226010

  • Phone:7705805551

  • Email:labprohealthcareservices@gmail.com